10 THINGS TO CONSIDER
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Making Telephone Calls
( 10 Articles )
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Answering Telephone Calls
( 10 Articles )
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Choosing a Supplier
( 10 Articles )
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Seleting Cabling Type
( 10 Articles )
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Picking Phone Lines
( 10 Articles )
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Choosing a Make of Phone Systems
( 10 Articles )
Welcome to this tutorial on the ten things you need to consider when choosing a make of phone system.
We will try to provide unbiased advice so that you don’t fall foul of the frequent pitfalls that unsuspecting buyers can come across, all too easily.
In this series of articles we’ll explain in detail about each of the topics we’ve listed below.
Longevity of supply – find out if the manufacturer has been in the UK marketplace for long? Beware because some don’t last many years!
Country of origin & Pricing – The nationality of the maker does have an impact on pricing and styling.
Functionality – all phone systems have basic features, but does your business require a specific feature - check it out. Do you want Executive Intrusion and possibly Dynamic Channel Allocation (line choking)?
Range of Handsets – from POTs to Hands-Free and Wi-Fi - with/without displays - & one-touch buttons – minimise your investment, but maximise usability.
Convergence and TDM versus VoIP – To implement voice-over-IP phone systems technology you might have to upgrade your LAN – we identify all the problems that should to be considered and discuss where the industry is going……..
Quality, Styling & Ease of Use – Do the short-listed phone systems have good or bad reputations – are they future-proof. Are there video clips on the Internet to show you how easy they are to use?
Applications – investigate what optional applications are available that would benefit your operation?
User Training – is this offered and how effective is it. Are there any online courses?
Moves and Changes / Maintenance – How simple is it to program changes yourself, or do you have to pay for an engineer – what to do when a fault rears its ugly head!
Choosing Your Supplier – Are they phone systems specialists or a Jack of All Trades? Do they offer other telecom related services?
We’ll be sending these themed phone systems emails to you over a period of days or weeks, so keep a look out in your inbox….. -
Choosing a Manufacturer
( 10 Articles )
Welcome to this tutorial on the ten things you need to consider when choosing a MANUFACTURER of phone systems or other electronic equipment.
We will try to provide you with unbiased advice so that you don’t fall into the frequent pitfalls that unsuspecting buyers can come across, all too readily.
In this series of articles we’ll explain in detail about each of the topics listed below.
- Reputation – you should determine how long the manufacturer has been in the UK marketplace. Beware because some do not last many years!
- Quality Systems – Today we take quality for granted – ensure this brand complies with ISO9000.
- Distribution Network & Dealers – Learn how this organisation distributes its wares. There will be specialists where you can obtain better value for money – even if the quote is slightly more expensive.
- Pricing – Following on from the previous point – we will suggest that up front prices are only a guide.
- Products – it is a wise choice to scrutinise the manufacturer’s portfolio as there might be compatible products with ease of integration……..
- Developments & Technology – Are they followers or leaders?
- Manufacturing Locations – Do you actually care where the product is made? You should!
- Accreditation Schemes – Look behind the scenes – with accreditation schemes, manufacturers will be ensuring that their phone systems, or the like, are installed correctly – meaning you won’t be complaining & telling others that this make is no good!
- Awards & Recognition – By being aware that the industry thinks this manufacturing outfit sells better-than-average kit should fill you with more confidence!
- History – By being cognisant of the history of the firm, you can see whether they are inspirational, or grinding to a halt or resting on their laurels.
Obviously if you still have questions after you’ve read this, or can’t wait for the next subject in the list, then we are at the end of the phone to give you the answers……..
We’ll be sending these themed phone systems emails to you over a period of days or weeks, so keep a look out in your inbox…..



