auto attendant
Auto attendant comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for an Auto attendant card within the system. Auto attendant offers multi level menus such as ‘press 1 for accounts, 2 for marketing, 3 for sales etc.
Auto attendant gives comfort messaging to inbound calls also if a caller is waiting to be answered we can program the Auto attendant to say for instance ‘all our operators are busy, please hold’ this can then kick in if a timer is set-up at measured intervals. Although everybody would like to speak to a human in lots of businesses this just is not possible so an Auto attendant becomes and obvious choice. It is a legal requirement the certain industries Record all conversations and this is a feature on this VM and Auto attendant. auto_attendant.pdf
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