Auto Attendant comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for an specific additional card within the system. This function offers multi-level menus such as â€˜Press 1 for Accounts, 2 for Marketing, 3 for Sales, etc.
Auto Attendant gives comfort messaging to inbound calls also if a caller is waiting to be answered.Â We can program the feature to say for instance â€˜all our operators are busy, please holdâ€™.Â This can then kick in if a timer is set-up at measured intervals.
Although everybody would like to speak to a human in lots of businesses this just is not possible, so an Auto Attendant becomes and obvious choice.
It is a legal requirement the certain industries to Record all Conversations and this is an option we caan chat to you about.Â auto_attendant.pdf
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