Auto dialers are a product made by Amcat, and can not be bought direct from any telecom dealers in the UK – making Auto dialers very expensive, in fact you can not buy Auto dialers only lease them.
When a person answers the phone and is met with silence, then seconds later a recorded message kicks in, usually selling Debt Management or similar, these are Auto diallers and, of course, they annoy people!
We do not recommend Auto Dialers – instead we prefer the Samsung Telephony Server software which still automatically dials from a list of numbers.Â The difference being that these do not activate until an operator is actually free. In Call Centres this can mean huge savings – especially where there are a lot of agents. auto_dialers.pdf
Please telephone us on 0800 652 8052 with any enquiries or concerns.