Business communications have come a long way over the years.Â More than ever it is easy to achieve what you want to from your phone system.
The OfficeServ7000 range has been manufactured with this in mind. It used to be that businesses had to em-ploy a receptionist simply to take and transfer calls to the right department.Â With business communications advancement this is no longer a necessity.
We now have Direct Dialling Inbound giving staff their own telephone number that can be given out to their clients, by-passing the main operator. DDIs can also be routed to the correct office group.
CLI (Calling Line Identity)Â gives the information needed to answer a call correctly i.e. â€˜good morning, accountsâ€™
SIP & ISDN channels carry this info â€“ it is captured by the OfficeServ to provide a full set of statistics to be accessed via Samsung Caller Management Software.Â This takes business communications into another league, supplyingÂ Supervisors the exact stats of all activity of their team.
To find out more please dial 0800 652 8052