Business phone companies range from smaller re-sellers to huge telecoms companies. You have to be happy with who you choose to install and maintain your telephone systems, as this is usually a long term partnership.
We are an independent Samsung Telecoms Dealer holding Platinum status which means to our customer base that we have the necessary equipment in stock – so that if a fault is reported we can get the problem fixed as soon as possible. We are not reliant on ordering the parts from external sources.
With the bigger business phone companies, if you have any issues, it is usual that you will passed around various departments and to several different members of staff which you causes frustration! We try our utmost to keep you familiar with one of our team who will liaise with you and manage your account .
We even do our best to send the same engineers to designated sites where feasible as they remember all about your phone system.