call center phone system

The OfficeServ7200 call center phone system scales from fifty extensions to 120.  The OfficeServ7400 call center phone system goes up to more than six hundred.

call_center_phone_systemEach OfficeServ7000 call center phone system can be configured as an informal call centre utilising the integral UCD (Uniform Call Distribution) but where skills-based routing is a necessity then you should consider the OfficeServ ACD and IVR applications.  call_center_phone_system.pdf

Every call center phone system needs terminals.  The systems phone range for the OS7000 series is extensive: DS2100B, DS5007S, DS5014S, DS5038S, DS5014D, DS5021D, DS5064, SMT-i3100, SMT-i3105, SMT-i5210, SMT-i5220, SMT-i5230, SMT-i5243, SMT-i5264 , SMT-W5120 or pc based OfficeServ-SoftPhone.

At TelephoneSystemsDirect we can supply a comprehensive array of headsets (wired and cordless) with relevant accessories.

As a Samsung Platinum Business Partner (since 2002) and a former SME Reseller of the Year trophy holder, you can be assured of a solution that exceeds your expectation wherever you are in the UK. (Excluding NI)

Dial 0800 652 8052 for more information on call center phone system solutions.

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