call forwarding service


There are a variety of ways a call forwarding service can be implemented on Samsung’s DCS, iDCS and OfficeServ telephone systems.  call_forwarding_service.pdf

  • call forwarding service BUSY:  when you’re engaged in a conversation your extension can be programmed to call forward to your secretary, a colleague, or even your mailbox.
  • call forwarding service NO ANSWER:  in this scenario your calls can be delivered as in the example above, or you could have them sent to your DECT handset.
  • call forwarding service BUSY-or-NO-ANSWER:  here the two constituent parts have to have identical destinations otherwise confusion arises.
  • call forwarding service EXTERNAL:  this is for when you’re out of the office, so perhaps it’s to your home phone number or your mobile.
  • call forwarding service ALL: you’ll probably need this mode when you’re on holiday to divert all callers to your voicemail box.

call_forwarding_serviceTo set up any of these call forwarding service modes refer to your user guide, speak to your administrator, or make use of the EasySet application. 

0800 652 8052 connects you to TelephoneSystemsDirect if you require assistance or to order a training session on call forwarding service.

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