call forwarding system


call_forwarding_systemThere are a variety of ways a call forwarding system can be implemented on Samsung’s DCS, iDCS and OfficeServ phone systems.   call_forwarding_system.pdf

  • call forwarding system BUSY:  when you’re already in a conversation your extension can be programmed to call forward to your secretary, a colleague, or even your mailbox.
  • call forwarding system NO ANSWER:  in this scenario your calls can be delivered as in the previous example, or you could have them sent to your DECT handset.
  • call forwarding system BUSY-or-NO-ANSWER:  here the two parts have to have identical destinations otherwise confusion arises.
  • call forwarding system EXTERNAL:  this is for when you’re out of the office, so perhaps it’s to your home telephone number.
  • call forwarding system ALL: you’ll probably need this mode when you’re on holiday to divert all callers to your voicemail box which has a suitable absence message.

To set up any of these call forwarding system modes refer to the user’s guide, speak to your administrator, or make use of the EasySet application.

0800 652 8052 connects you to Telephone Systems Direct if you require assistance or to order a training session on any call forwarding system.

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