Samsung call logging is the answer to all your needs.Â From as little as Â£295 (RRP) the OfficeServ Call Reporting suite provides a call logging application that details your call durations, dialled numbers, CLI, trunk ID and the extension making or answering the call (and any transfers).
This call logging software has been designed to verify call costs including multiple carriers, calculate call handling capacity and traffic flows, manage staffing levels to meet demand, create concise billing information for cost centres, extensions, clients or campaigns.Â With the call logging package it is simple to produce daily, weekly, monthly automated output reports in Excel, Word, HTML or email formats that give you the power to analyse in more depth.
Finding a specific call from a day to years ago is very easy with the search tool.
To learn more about the call logging product please view the attached PDF.Â Â call_logging.pdf
This call logging solution can be utilised on any PBX, not just Samsungâ€™s DCS, iDCS or OfficeServ7000 ranges.
There is also a bolt on Call Recording pack giving you powerful evidence of the more serious discussion.
So for call logging contact our advisors at TelephoneSystemsDirect on 0800 652 8052 where youâ€™ll discover the best in call logging with the added advantage of our 25% discounts.