call queuing

The feature of call queuing is very useful when you have too many incoming calls for your staff to handle at any specific period of the day.  The OfficeServ7000 series of VoIP enabled voice servers can implement call queuing very effectively delivering the caller who has waited longest to the next available agent.  call_queuing.pdf

call_queuingWhile the callers are in the call queuing system they can be played music on hold, or pre-recorded messages about your company’s product and offerings as well as being given confidence that they are progressing up the call queuing chain.

TelephoneSystemsDirect can provide much more information on call queuing when you phone us on 0800 652 8052.  We are a Samsung Platinum dealer offering 25% discounts on Samsung’s already competitive RRP for call queuing systems. 

As an SME Reseller of the Year trophy holder you can be assured that we value our clients and supply them with products and services that are second to none.  Call us about call queuing solutions.

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