Switchboard Answering Machine


switchboard_answering_machineTo choose your switchboard answering machine simply dial 0800 652 8052.  They will have a wide choice of switchboard answering machine units available for you to select from.  switchboard answering machine.pdf

BEFORE you do, can we ask you to consider what do you want from a switchboard answering machine?  If it’s only to record a greeting to play back while the office is closed and a save message from the odd caller then please carry on.

Switchboard_Answering_MachineShould you have a phone system then just buying a switchboard answering machine might not be the most appropriate of solutions for you. Why not ring Telephone Systems Direct, chat to our advisors on 0800 652 8052 and tell them what you wish to achieve?  They will give you an honest answer and identify the best solution for you.

The advantage of the Samsung SVM voicemail range of products takes the answering machine to a new level.  Not only can it handle multiple calls simultaneously, it offers mailboxes for everyone who needs one; can deliver messages to individuals’ mobile phones; it’ll even convert them to wav files and email to them wherever you could be in the world.

So find your switchboard answering machine in our shop or get our personal advice on 0800 652 8052.

Switchboard Answering Service


switchboard_answering_serviceFor most switchboard answering service you’ll pay a premium unless you speak to the advisors at Telephone Systems Direct on 0800 652 8052.

One style of Out-of-Hours switchboard answering service is where your calls are diverted to an agency where they are answered on your behalf and perhaps phone-calls are then made to your service personnel to guide them to urgent problems.  Today an inexpensive alternative is by utilising the OfficeServ7000 SVMi processor.  This performs as an unattended switchboard answering service for all your staff, for defined DDI numbers.  Calls recorded by this switchboard answering service can be immediately emailed as wav files to pre-determined mailboxes or an un-listened to message can cause a supervisor’s mobile to ring and the recording played to them.
switchboard answering service.pdf

Now that’s a powerful switchboard answering service.  At TelephoneSystemsDirect we can demonstrate the switchboard answering service to you so you can see with your own eyes how it will benefit your organisation.

Switchboard_Answering_ServiceWhat to Buy for Business” magazine rated the OfficeServ7030 and OfficeServ7400 as BEST BUYS.  With our 25% discounts that makes the whole OfficeServ 7000 series fantastic value.

A Samsung Platinum dealership and holder of the SME Reseller of the Year trophy assures you of support services second to none.

Contact us today on 0800 652 8052

Telephone Call Recording Rules


Telephone_Call_Recording_RulesRecently we saw an article on the FSA website and I thought it was something you would be interested in reading. We’ve produced our version below and trust you find it useful.

You MUST use the Original wording if sharing: go to http://www:
fsa.gov.uk/smallfirms/resources/one_minute_guides/info_gathering/call_taping.shtml
 it’s here as a pdf:         Telephone_Call_Recording_Rules.pdf

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We established telephone call recording rules regarding the recording of phone call sessions in March 2009 subsequent to Policy Statement PS08/1, relating to: recording of telephone call conversations. The telephone call recording rules aim to tackle market abuse by identifying and punishing those responsible.

One-minute uide – telephone call recording rules

Is my firm affected?
The telephone call recording rules apply to firms whose products are included in the “market-abuse†regime. These are qualifying investments (include shares, bonds, options and futures) that are traded on prescribed markets, or other types of investment that are related to these.

The following are unaffected by the rules:
*   
retail financial advisers;
*    insurance and mortgage brokers;
*    solicitors (other than Authorised Professional Firms);
*    estate agents; and
*    those receiving and executing loans.

What material needs to be recorded?
Those that either:
*         conclude an agreement with any customer or with another regulated body on behalf of them; or
*         are conducted with a professional client or eligible counterparty with a view to concluding a contract.

Are relevant organisations required to tape internal calls?
No, this is not part of the telephone call recording rules. We only expect a call with clients to be targeted. People in back-office functions are not subject to the rules, on the basis that they would not normally be involved in a contractual call when doing their daily job. If they do, then they are!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

TelephoneSystemsDirect is an experienced telecoms provider (a Samsung Platinum Business Partner and SME Reseller of the Year trophy holder) who you can contact with regard to telephone call recording solutions that are second to none, are cheap (25% discounts), efficient. You can discuss the telephone call recording rules with our team on 0800 652 8052.

phone and answering system


phone_and_answering_systemYou’ll pay for a phone and answering system service unless you chat to the advisors at Telephone Systems Direct on 0800 652 8052.

For Out-of-Hours phone and answering system services your calls will be diverted to another number where they are answered on your behalf and perhaps telephone-calls are then made to others to get them to urgent problems.  Today there is an alternative that is very cost-effective.  This is the OfficeServ7000 SVMi voicemail.  It acts as everyone’s phone and answering system for your staff or for departmental groups or specific DDI numbers.  Calls recorded by phone and answering systems can be immediately emailed as wav files to pre-determined Inboxes or an un-listened to message can cause someone’s mobile to ring and the recording to be played to them.  

These are phone and answering system products that are really powerful.  At TelephoneSystemsDirect we can demonstrate each phone and answering system to you so you can see at first-hand how they will benefit your organisation.   phone_and_answering_system.pdf

As a Samsung Platinum dealership and holder of the SME Reseller of the Year trophy you are assured of support second to none.  What’s more, “What to Buy for Business” magazine rated the OfficeServ7030 and OfficeServ7400 as GOOD VALUE.  With our 25% discounts that makes the whole OfficeServ 7000 series fantastic value.  Get in touch with us today concerning your phone and answering system requirements.

Office Answering System


Choosing an office answering system is straightforward.

Office_Answering_SystemA dedicated office answering machine unit might be fine for the individual but an office answering system integrated into your office PABX is usually a more appropriate solution when you consider what other benefits it brings.

The Samsung SVMi voicemail module revolutionises the way voice messages are handled. Yours can be force delivered to your mobile if you haven’t dealt with them for a pre-set amount of time.  They can be turned into wav files and emailed to you wherever you are in the world.  From DCS, through iDCS and OfficeServ models office answering system SVM solutions are award winning.

Samsung Voicemail Brochure

office_answering_systemFor those who do want just an answer-machine then having a choice of about a hundred types of office answering-machine in our e-commerce store should give you more than enough scope.

Having so many choices is wonderful, but we think you will be better served by giving one of our specialists a call to discuss what facilities and functions you require your office answering system deliver.  We have a FREEPHONE number 0800 652 8052 to help you make contact.

So to choose your office answering system it is as easy as dialling Telephone Systems Direct at 0800 652 8052.

Office Answering Machine


Office_Answering_MachineChoosing an office answering machine is straightforward.  Having a choice of about a hundred types of office answering machine in our e-commerce store should give you more than enough scope.

Having so many choices is wonderful, but we think you will be better served by giving one of our specialists a call to discuss what you want from your office answering machine.  We have a FREEPHONE number 0800 652 8052 to help you make contact.

While dedicated office answering machine units are fine for the individual a fully integrated office answering machine service on your office PABX may well be a more appropriate solution when you consider what other benefits it can offer.

office_answering_machineThe Samsung SVMi voicemail module revolutionises the way voice messages are handled. Yours can be force delivered to your mobile if you haven’t dealt with them for a pre-set amount of time.  They can be turned into wav files and emailed to you wherever you are in the world.  From DCS, through iDCS and OfficeServ models office answering machine emulation is award winning.  All at 25% discounts….!   office answering machine.pdf

So to choose your office answering machine is as easy as dialling Telephone Systems Direct on 0800 652 8052.

Electronic Answering Machine


The electronic answering machine for business is called SVMi that provides company-wide voice mail even for a network of systems linked via VoIP.
electronic answering machine.pdf

electronic_answering_machineFor single user electronic answering machine use you might want a DECT phone with the electronic answering machine built-in.

Whichever type of electronic answering machine you require help is only a call away at TelephoneSystemsDirect on 0800 652 8052 where our advisors will tell you of the electronic answering machine models available from manufacturers such as Panasonic, BT and Retell as well as corporate solutions electronic answering machine devices from Samsung.

The OfficeServ7000 series (as did the DCS & iDCS) gives exceptional electronic answering machine functionality with the SVMi-20e across the range from OfficeServ7030 to the OfficeServ7400.  Starting at £150 (RRP) on the OS7030 you’ll see this electronic answering machine delivers fantastic value for money when you split it between up to twenty office staff AND you knock off TelephoneSystemsDirect’s 25% discount!

So for any electronic answering machine solution dial 0800 652 8052 today.

Electronic Answering Service


electronic_answering_serviceThe electronic answering service provided by Samsung’s SVMi-20e on the OfficeServ7000 series or the SVMi-8 or SVMi-4 on older DCS & iDCS systems leaves nothing out that your business needs.

Electronic Answering Service Brochure

Electronic_Answering_Service_25This electronic answering service can take messages from caller when a member of staff, or department are unavailable, then force deliver the message to a supervisor or mobile phone if it hasn’t been listen to within a predetermined time.  The electronic answering service can even convert the recordings into wav files and send them into designated eMail inboxes.

You can also set up the electronic answering service to provide a different announcement for unanswered calls dependant on the time-of-day or day-of-the-week (there are six modes available)

For more information on this electronic answering service you need to speak to an advisor at TelephoneSystemsDirect on 0800 652 8052.Electronic_Answering_Service_plat

We are an elite Samsung Platinum dealership and SME Reseller of the Year trophy holder so you are assured of service and support second to none.

Electronic Answering System


The electronic answering system for business is called SVMi that implements company-wide voice-mail even for a network of systems linked using VoIP. 
electronic answering system brochure

For a single-user electronic answering system you might want a DECT phone with the electronic answering system built-in.  These can be for home use with multiple handsets.electronic_answering_system

Whichever type of electronic answering system you require, help is only a call away at Telephone Systems Direct on 0800 652 8052 where our team of advisors will tell you of the electronic answering system models available from manufacturers such as Retell, BT and Panasonic as well as corporate solutions electronic answering system devices from Samsung.

The OfficeServ7000 series (as does the DCS & iDCS) gives exceptional electronic answering system functionality with the SVMi-20e across the range from OfficeServ7030 to the OfficeServ7400.  Starting at £150 (RRP) on the OS7030 you’ll discover this electronic answering system provides fantastic value when you amortise the cost between up to twenty office staff AND you knock off TelephoneSystemsDirect’s 25% discount!

For your electronic answering system solution dial us today on 0800 652 8052.

Phone Answering Service


phone_answering_serviceYou’ll pay for a phone answering service unless you speak to the advisors at Telephone Systems Direct on 0800 652 8052.

For Out-of-Hours phone answering service your calls are diverted to another number where they are answered on your behalf and perhaps phone-calls are then made to service personnel to get them to urgent problems.  Today there is an alternative that in inexpensive.  That’s by utilising the OfficeServ7000 SVMi processor.  This acts as an unattended phone answering service for all your staff, for specific DDI numbers.  Calls recorded by this phone answering service can be immediately emailed as wav files to pre-determined mailboxes or an un-listened to phone answering service message can cause someone’s mobile to ring and the recording played to them.     phone answering service.pdf

phone_answering_service_2Now that’s a powerful phone answering service.  At TelephoneSystemsDirect we can demonstrate this phone answering service to you so you can see at first hand how it will benefit your organisation.

As a Samsung Platinum dealership and holder of the SME Reseller of the Year trophy you are assured of support services second to none.  What’s more, “What to Buy for Business” magazine rated the OfficeServ7030 and OfficeServ7400 as GOOD VALUE.  With our 25% discounts that makes the whole OfficeServ 7000 series fantastic value.  Contact us today.phone_answering_service_1