samsung officeserv7400

Samsung_OfficeServ7400_1The Samsung OfficeServ7400 has a GOOD VALUE rating according to “What to Buy for Business†magazine.
Less 25% discounts from Telephone Systems Direct – even better!

This award winning Samsung OfficeServ7400 is the top of the OfficeServ7000 range and with eleven modular slots accepts a variety of interfaces such as Extensions, Trunks, Voice Mail, VoIP Gateways, LAN, WAN and Integral Server / Firewall.  The applications enhancing the functionality is impressive too: OfficeServ-Communicator, OfficeServ-Call-Connect, OfficeServ-Call-Recording, OfficeServ-Contact-Centre, OfficeServ-IP-UMS, OfficeServ-ACD and IVR.

Samsung_OfficeServ7400This is why the Samsung OfficeServ7400 is so well accepted by those in the know.  It can be configured with analogue, TDM or IP end-points or in hybrid combinations.  Reaching the 500 port level in a single chassis the Samsung OfficeServ7400 can double in size with a second Samsung OfficeServ7400 to meet the needs of most enterprise and headquarters sites.  Samsung_OfficeServ7400.pdf

The Samsung OfficeServ7400 is usually the central node of a multi or national organisation with satellite OfficeServ7030, OfficeServ7100 and OfficeServ7200 systems in the branches and divisions.

TelephoneSystemsDirect being a Samsung Platinum accredited dealership, family run, established 1992, a holder of the “SME Reseller of the Year†trophy and with coverage across the length and breadth of the UK is one of the best telecom solutions providers in the country. 
0800 652 8052 to speak to us about Samsung OfficeServ7400.

Advanced Communication

Things have really advanced communication-wise. We have been serving the business world since 1992 and see advanced communication on a daily basis. Samsung – of which we are one of the top re-sellers in the UK,- work hard to implement advanced communication in all their software and processes.  Just look at the mobile marketplace!

Leaps forward in advanced communication includes the OfficeServ.  Thisadvanced_communication has a Supervisor lead program offering the ability to measure all calls into the building  (CMS). We can show you how to monitor the manner of how inbounds were answered, the number abandoned and by which operator, included with this – the duration.  Advanced communication has improved: VOIP – Voice Mail – Call Recording – CLIP and Conferencing – amongst lots of other great features.




Our telecoms experts will help by finding the needs of your organisation, planning requirements and installation and in house trainers.  ADVANCED COMMUNICATIONS

Please dial 0800 652 8052 where we are waiting to help you with your communications.

Auto Attendant

Auto Attendant comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for an specific additional card within the system. This function offers multi-level menus such as ‘Press 1 for Accounts, 2 for Marketing, 3 for Sales, etc.

auto_attendantAuto Attendant gives comfort messaging to inbound calls also if a caller is waiting to be answered.  We can program the feature to say for instance ‘all our operators are busy, please hold’.  This can then kick in if a timer is set-up at measured intervals.

Although everybody would like to speak to a human in lots of businesses this just is not possible, so an Auto Attendant becomes and obvious choice.


Auto_Attendant_25_OFFIt is a legal requirement the certain industries to Record all Conversations and this is an option we caan chat to you about.  auto_attendant.pdfAuto_Attendant_plat

Dial 0800 652 8052 we are here to answer all of your questions.


autoattendantAutoattendant comes as a complete package in the Samsung OfficeServ Voice-Mail range no matter how many extensions that you have on your telephone system. Autoattendant is the basically the Automated voice that kicks in when phoning a number with this installed. Autoattendant has multi level options for instance press 1 for sales, 2 for accounts, 3 for marketing or hold for an operator.  AutoAttendant phone systems

This can save can organisations money as it cuts out the need to employ a dedicated receptionist and directs the traffic to the right department. Autoattendant gives comfort messages too, so if all staff are busy it will inform the caller so that they are not hearing an engaged tone or constant ringing until time out could happen, although everybody would like to speak to a person immediately, in some industries this is totally unrealistic , in such circumstances Autoattendant is the best option.

AutoAttendant_25_OFFFor help with Autoattendant or eny telecoms advise please dial 0800 652 8052.AutoAttendant_plat

samsung manager

samsung_managerSamsung Manager is the term applied to the application developed by Samsung, which enable businesses to manage their Samsung telephone system.

The Samsung Manager is predominantly used with the OfficeServ7000 range of phone systems, which consists of the OfficeServ7100, the OfficeServ7200, the Enterprise class OfficeServ7400 and the recently launched entry-level OfficeServ7030.   samsung_manager.pdf

What is Samsung Manager? The Samsung Manager is the programme and maintenance interface that enables any change to be made to the Samsung PBX remotely. The Samsung Manager can be operated via serial cable, through a modem or by IP connection. It includes two modes: one being Administration and the other the Supervisor option.

The admin selection allows authorised PABX personnel to configure parts of the Samsung network that directly affect extensions such as ring types, and keyphone station names. This is the user-friendly program where easy changes can been performed. The supervisory mode gives comprehensive access to all configuration details without the need to call upon a Samsung trained engineer. However, beware, using this level can seriously cause damage to your telephony solution if you are uncertain about Samsung communication installations and programming schemes.

Samsung Manager has now been superseded by the free Samsung IT tool. Supplied on a CD it can be easily implemented.  For more information contact us on 0800 652 8052.

ip phone

The ip phone choice on this web site should satisfy your needs.  Click on the Browse Online icon to explore.

Preferably you should speak to an advisor at Telephone Systems Direct about your ip phone requirement as they will be able to identify the most appropriate solution as they deal with this topic on most work days when talking about today’s means of communications.

0800 652 8052 will get you through to our advisors without delay and you will be answered by a human being as well!

ip_phoneBeing a Samsung Platinum accredited reseller we’ve been recommending, selling, installing & maintaining their telecoms solutions since 1992, so we do know a little bit about the products, including the latest ip phone – the SMT-i5220.

The ip phone family additionally includes the terminals SMT-i3100, SMT-i3105, SMT-i5210, SMT-i5230, SMT-i5243 and SMT-i5264. For wireless ip phone working there is the SMT-W5120 and for the traveller, the OfficeServ softphone.  ip_phone.pdf

So whatever your requirements are for ip phone we are here to help you; especially with the cost of buying – we offer you a 25% discount off the manufacturer’s RRP.

Contact 0800 652 8052 on our FREEPHONE line.

pbx and voip

Our pbx and voip solutions are centred on the award winning OfficeServ7000 series of voip enabled voice pabx. “What to Buy for Business” magazine said the OfficeServ7400 and OfficeServ7030 models were both GOOD VALUE.   pbx_and_voip.pdf

At TelephoneSystemsDirect we know that the OfficeServ7100 and OfficeServ7200 also fit into the same classification when considering that we sell them to you at an incredible 25% discount off manufacturer’s RRP. pbx_and_voip

Each pbx and voip solution is carefully considered by our team of advisors either by phone or in a face-to-face situation at our demonstration facilities across in the South or North of the UK. We’ll listen to what your pbx and voip requirement is, talk about your business expansion in the years to come, and then decide whether it’s a 7400, 7200, 7100 or 7030 you’ll require now, with sufficient additional capacity.

The handsets for pbx and voip include the SMT-i3100, SMT-i3105, SMT-i5210, SMT-i5220, SMT-i5230, SMT-i5243, SMT-i5264 and SMT-W5120 (Wi-Fi). So you are spoilt for choice. The TDM phones are DS5007S, DS5014S, DS5038S, DS5014D & DS5021D plus DS5064 add on module.

Dial 0800 652 8052 – connects you to us so we can start the discussion on pbx and voip quotes.

pbx voip

Our pbx voip solutions are centred on the award winning OfficeServ7000 series of voip enabled voice pbx.

“What to Buy for Business” magazine said the OfficeServ7400 and OfficeServ7030 pbx voip models were both GOOD VALUE. pbx_voip.pdf

pbx_voipAt TelephoneSystemsDirect we think that the sister OfficeServ7200 and OfficeServ7100 both fall into the same classification when you consider that we sell them to you at an amazing 25% discount off manufacturer’s recommended retail pricing.

Each pbx voip solution is carefully discussed with you by our team of advisors either over the phone or face-to-face in our demonstration facilities across the UK. We’ll listen to what your pbx voip requirement is, chat about how you see your business growing in the years to come, and then decide whether it’s a 7400, 7200, 7100 or 7030 you’ll require now, with sufficient growth capacity.

The handsets for pbx voip include the SMT-i3100, SMT-i3105, SMT-i5210, SMT-i5220, SMT-i5230, SMT-i5243, SMT-i5264 and SMT-W5120 (Wi-Fi). So you see you are spoilt for choice. The TDM phones are DS5007S, DS5014S, DS5038S, DS5014D & DS5021D plus DS5064 add on module.

0800 652 8052 connects you to us so we can start the discussion on pbx voip quotes.


Selling and maintaining siphones is what TelephoneSystemsDirect is all about.

From the earliest Euro phones, through the iDCS phase and now onto the OfficeServ we’ve been serving the UK business community across the breadth and the length of the country since 1996.

The SIP Soft Phone is an ideal solution for travelling personnel. It’s a very cost effective tool for the worker in a location with broadband access, using the siphone, all calls made will be outbound from the home office lines whether the hotel is in Birmingham in England or Massachusetts in the states. So instead of running up a large motel phone-bill or a mobile phone bill you’ll only be paying for the internet session. The OS siphone can reside on your PC or PDA or you can use it in conjunction with other Office-Serv software, such as OfficeServ-Communicator allowing you to screen pop and dial directly from MS Outlook.

siphoneThe siphone family: SMT-i3100, SMT-i3105, SMT-i5210, SMT-i5220, SMT-i5230, SMT-i5243, SMT-i5264, SMT-W5120 and OfficeServ-SoftPhone. The TDM DS5000 series will each work as a siphone via the MGI channels of any OfficeServ7000 system.  siphone.pdf

Being a Platinum status Samsung partner requires us to give you services above and beyond what other dealers can do for you. We maintain DCS, DCS-Compact, DCS-Compact-II, DCS408, DCS816, DCS-ViP, iDCS100 or iDCS500 as well as the newer OS7030, OS7100, OS7200 and OS7400.

Why not get in touch today on 0800 652 8052 where we can discuss siphone to your heart’s content?

mobex phone

You’ll probably want a mobex phone when you have an OfficeServ7400 or one of the other members of the OfficeServ7000 series.  The mobex phone will keep your staff in constant touch with full PABX features and facilities even when they’re out of town, or just away from their desk.  mobex_phone.pdf

mobex_phoneHow does a mobex phone operate?  Well, your mobex phone is in fact anyone’s mobile phone.  The mobex phone is paired with your extension so that after a preset number of rings a call is also generated to your mobex phone through a port of the Voice Blue 2 or 4 SIM (8 or 16 user) starter packs.  The mobex phone SIP licences are very reasonably priced at £75 RRP which TelephoneSystemsDirect will discount by 25% to you so it isn’t that expensive to utilise existing personal phone hardware for staying connected.

At Telephone Systems Direct we’ll help you specify your mobex phone working plan and implement it for you.  We are an elite Platinum Partner and a former holder of the SME Reseller of the Year trophy.  We believe that these two accreditations, together with “What to Buy for Business†magazine’s GOOD VALUE accolade will convince you to ring us on 0800 652 8052 to find out more about using mobex phone functionality.