sip program


sip_programBT’s sip program is taking a long time – called 21CN (for 21st Century Network) the sip program is delivering sip trunks to homes and businesses throughout the UK.  Unfortunately for countryside dwellers it’s probably going to be 2015 or 2016 before the sip program comes to you.

Cable&Wireless and Gamma Telecom have their own sip program that is aimed more at the business market than the domestic.  At Telephone Systems Direct we can advise you which sip program can provide your firm with sip connectivity today.  For instance, if you have ISDN2 and Broadband then sit tight, but if its ISDN30 then it is more than likely that there are savings to be made while having access to faster upload and download speeds enabling your employees to have an edge over your competitors.

sip_program_platinumOfficeServ7000 series phone systems are sip ready – trunk and extension licences available.  Our technicians will conduct a sip program exercise when installing to ensure you get maximum use of what you’ve invested in.

For more information on our sip program – dial the TelephoneSystemsDirect advisors on 0800 652 8052.   sip_program.pdf

teleconference installation


teleconference_installationFor your teleconference installation search no further than Telephone Systems Direct.

We have a wealth of experience in teleconference installation going back to 1992.  Then we dealt with Panasonics, DCS and DCS-Compact and then through iDCS to today’s OfficeServ7000 BEST BUY phone systems (Ref: What to buy for business magazine).  teleconference_installation.pdf

These audio conferencing solutions have developed through TDM to VoIP and analogue to ISDN to SIP.

Video teleconference has also been transformed from ISDN2 or ISDN30 circuits to Broadband and SIP-trunks.  This teleconference installation now boasts High Definition presentations.  Teleconference video products such as OfficeServ-Communicator, Polycom VSX ranges or their TelePresence applications are in our teleconference installation kit bag.

teleconference_installation_aThe teleconference installation of each solution is performed by our skilled team of in-house technicians throughout the UK.  From basic telecom cabling, to CAT5 or CAT6, telephone system installation and programming, maintenance to IP teleconference installation.

TelephoneSystemsDirect is a holder of the prestigious SME Reseller of the Year trophy and with our Platinum accreditation, you are assured of quality and customer satisfaction.

So dial 0800 652 8052 for your teleconference installation.

teleconferencing installation


teleconferencing_installation_aFor your teleconferencing installation look no further than Telephone Systems Direct.

We’ve a wealth of experience in teleconferencing installation going back to 1992.  Then we dealt with Samsung’s DCS and DCS-Compact and then through iDCS to today’s OfficeServ7000 BEST BUY phone systems.  teleconferencing_installation.pdf

These audio conferencing solutions have developed through TDM to VoIP and analogue to ISDN to SIP.

teleconferencing_installationVideo teleconferencing has also been transformed from ISDN2 or ISDN30 circuits to Broadband and SIP-trunks.  This teleconferencing installation now boasts High Definition presentations.  Teleconferencing video products such as OfficeServ-Communicator, Polycom VSX ranges or their TelePresence applications are in our teleconferencing installation kit bag. 

teleconferencing_installation_b
The teleconferencing installation of each solution is performed by our skilled team of in-house technicians throughout the UK.  From basic telecom cabling, to CAT5 or CAT6, telephone system installation and programming, maintenance to IP teleconferencing installation.

TelephoneSystemsDirect is a holder of the prestigious SME Reseller of the Year trophy and with our Platinum accreditation, you are assured of quality and customer satisfaction.

So dial 0800 652 8052 for your teleconferencing installation.

Phone System Installation


Avoid a phone system installation like this:

At Telephone Systems Direct we want you to smile after our phone system installation boys have been round!

phone_system_installationWhether you’re having a new OfficeServ7000 VoIP-enabled phone system installation (with 25% kit discounts) or we’re re-installing and older DCS, iDCS or OfficeServ100/500 then we are the best around.  Before the actual phone system installation we’ll hold a pre-programming meeting with you to determine what each extension user’s name is and how their buttons are to be programmed, where your lines and DDI numbers are delivered and what happens to the call in the event that it isn’t answered.   phone_system_installation.pdf

Why should you have TelephoneSystemsDirect perform your phone system installation?  We have been Samsung Platinum accredited since this status was created in 2002; we’re an SME Reseller of the Year award holder; we travel to any customer in the UK; we’ll assist you to minimise your annual telecoms running costs; we’re going to be in business when other phone system installation firms aren’t.

 

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Get in touch with us today by dialling 0800 652 8052 or drop us a line to the email address at the foot of the screen and we’ll phone you.

phone monitor


phone_monitorA phone monitor over the internet is a possibility now.  Just imagine sitting in your apartment in southern Spain being able to answer office calls when you see one that hasn’t been answered!  This is what the real phone monitor wants, even when they are on holiday.  Installing an SMT-i5000 phone monitor is straight forward if you’ve Internet connected, then you can be “at your desk†whenever the fancy takes you!   phone_monitor.pdf

More usually phone monitor indicators tell you that status of callers within the work place and in ACD environments the phone monitor is referred to as an administrator.  This person gets all the statistics fed to them either through the LCD screen on their phone or though specific PC phone monitor applications.

If you need to know more about our phone monitor capabilities then call Telephone Systems Direct on 0800 652 8052 where our experienced advisors will assist you.

As an SME Reseller of the Year trophy holder and Samsung Platinum Business Partner you can be assured that we provide excellence in all our services.

OfficeServ Manager Download


officeserv_manager_downloadThe OfficeServ Manager is a software application designed by Samsung, the Korean Manufacturer specifically for the OfficeServ range of telephone systems. The Officeserv Manager download gives you the configuration tools for the OfficeServ7000 and is compatible with the OfficeServ7100, the OfficeServ7200, the OfficeServ7400 and the recently launched OfficeServ7030.   Officeserv_Manager_Download.pdf

The OfficeServ Manager download provides two programming modes: Supervisor and Administrator. The supervisory OfficeServ Manager download is for more advanced users who are capable of making authorised changes giving them complete management of their OfficeServ PABX. The OfficeServ Manager download admin option allows individuals to make basic amendments to their OfficeServ telephony solution such as extension name and speed dial alterations.

The main benefit of the OfficeServ Manager download is the fact that it enables you to manage your OfficeServ. The OfficeServ Manager download is supplied free of charge and can be downloaded directly onto your PC using LAN (Local Area Network). The OfficeServ Manager download was utilised with the older OfficeServ PABXs, but has now been replaced by the OfficeServ IT tool. This OfficeServ Manager download is provided with your OfficeServ purchase.

If you would like to speak to one of our experienced Sales Advisors regarding your OfficeServ Manager download then please contact us on 0800 652 8052.

TelephoneSystemsDirect is Platinum accredited assuring you of the best in telecoms solutions including DCS, iDCS as well as OfficeServ.

pbx programming


pbx_programmingFor OfficeServ pbx programming there is no one better than the engineers in Korea, but then they are a bit far away!  The next best for Office-Serv pbx programming are the Tech support team at SamsungElectronics – but they won’t talk to just anyone!  They’ll speak to us because we’re a Platinum Dealership (and have been since 2002 when this accreditation scheme was devised and published).  pbx_programming.pdf

So for DCSiDCSOfficeServ pbx programming you do need to get in touch with either an Authorised Service Partner, Advanced, Premier or PLATINUM partnership, otherwise the reseller will have received their training second-hand and not direct.

At TelephoneSystemsDirect our technicians are all fully qualified in pbx programming.  They travel the length and breadth of the UK looking after older DCS and iDCS systems but more commonly for Office Serv pbx programming they don’t leap into their cars and head off down motorways, they pull their laptop towards them and log into your system through your firewall (with your IT manager’s approval) and perform the pbx programming you’ve requested.

It’s quick and effective, which reflects in the reduction in charging for the remote pbx programming service.  Obviously should you wish to make the engineer their favourite cup of coffee, then they’ll be delighted to see you, performing the Samsung pbx programming on site.  Call us on 0800 652 8052 to arrange your pbx programming.

introduction to communication


introduction_to_communicationIf you need an introduction to communication then Telephone Systems Direct is as good a place as any to give you guidance.  Our introduction to communication came back in 1992 when the company was set up.  However the staff didn’t require any introduction to communication technologies as they’d all been in the communication business for years. 

introduction to communication.pdf

The attached PDF gives you an introduction to communication that is well worth reading as it tells you about the different types of communications: analogue, digital, internet, wireless (WiFi and DECT) plus an introduction to communication to applications that can benefit your work-force in their daily working.

As a Samsung Platinum accredited dealership that has also achieved the accolade as SME Reseller of the Year, you can be assured that our team will supply your introduction to communication methods and products honestly.  OK we might just be biased towards the OfficeServ7000 systems that were acknowledged as GOOD VALUE by What to Buy for Business magazine.

0800 652 8052 connects you to our advisors if the introduction to communication brochure doesn’t provide the detail you were seeking.  Our advice is free!

Introduction To Communications


If you need an introduction to communications then Telephone Systems Direct is the best to give you guidance.  As a Samsung Platinum accredited dealership that has also achieved the accolade as SME Reseller of the Year, you can be assured that our team will supply your introduction to communications methods and products honestly.  OK we might just be biased towards the OfficeServ7000 systems that were acknowledged as GOOD VALUE by What to Buy for Business magazine.

Our introduction to communications came back in 1992 when the company was founded.  However the staff didn’t require any introduction to communications technology as they’d all been in the communications business for years. (BT, Vodaphone, Mercury, etc.)

introduction to communications.pdf introduction_to_communications

The attached PDF gives you an introduction to communications that is well worth reading as it tells you about the different types of communication: analogue, digital, internet, wireless (Wi-Fi and DECT) plus an introduction to communications to applications that can benefit your work-force in their daily working.

0800 652 8052 connects you to our advisors if the introduction to communications brochure doesn’t provide the detail you were seeking.

Our advice is free!

communications training


Telephone Systems Direct provides communications training.  We perform communications training on behalf of other dealership because they haven’t the training staff that we have.

Our MD’s wife and co-director heads up our communications training department.  This communications training team is contactable on 0800 652 8052.

The communications training we provide is typically on the Samsung DCS – (Compact I and II, DCS408, DCS816, DCS-ViP); iDCS (iDCS100 and iDCS500); and OfficeServ ranges (OS100, OS500, OS7030, OS7100, OS7200 and OS7400) – from end user and operator to administrator we train individually or in groups that suits your needs.  Our communications training is scheduled in half day packages that are extremely good value for money.

communications_trainingYou’ll also find some communications training video clips on this site that might just answer your specific question.  Give us a ring on 0800 652 8052 for more details on our communications training capabilities.  They are superb as we are one of Samsung’s Platinum accredited dealers and an SME Reseller of the Year trophy holder.