Samsung DCS 816 Installation

25% OFF DCS816
Additions HERE

ISamsung_DCS_816_installationf you require Samsung DCS 816 installation, we can confirm that you have found the right website.  Telephone Systems Direct are specialists in Samsung DCS 816 PABXs and in particular the installation of the Samsung DCS 816.  The Samsung DCS 816 system was a very popular PABX, so much so that we sold hundreds.  Not only did we sell the Samsung DCS 816 but we also provided the installation of the Samsung DCS 816. 

The Samsung DCS 816 offers eight lines and up to sixteen extensions (twelve digital and four analogue).  ISDN connectivity on the Samsung DCS 816 also allows for faster, smoother access to online services such as email and the internet and other features including caller ID display (CLI) and direct dialling inward (DDI).  Samsung DCS 816 installation provides trunk-to-trunk transfer and call diverts.


Our Samsung DCS 816 installation team are all qualified Engineers who have all successfully completed the various Samsung DCS 816 installation courses.  Our Samsung DCS 816 engineer can be on site almost immediately anywhere in the United Kingdom (except Northern Ireland).

To speak to one of our Samsung DCS 816 installation advisors, please contact us on 0800 652 8052 for more assistance.

Download Officeserv Manager

download_officeserv_managerIf you want to Download OfficeServ Manager we recommend that you ring us on 0800 652 8052

OK the OfficeServ Manager software tool was very useful to IT & Comms managers who had been trained to use it – but in unskilled hands you can do more damage than good, then you’ll be involved in requesting an engineer on site for a full day to completely reprogram your OfficeServ from scratch.  That’s not an ideal scenario.

Besides which the application was replaced by the IT Tool and recently by the DSM.


So as we intimated at the outset, it would be better for you to dial our technical team on 0800 652 8052 where they can provide frank information on the best usage of OfficeServ Manager and its download.

We are Samsung Platinum Business Partners and allied to being voted the SME Reseller of the Year you can be assured that we will give you sensible advice on all matters concerning any of the OfficeServ7000 series, or the older DCS & iDCS phone systems.

That’s 0800 652 8052 to speak to Les at TelephoneSystemsDirect.

Business Phone Companies

Business_Phone_CompaniesBusiness phone companies range from smaller re-sellers to huge telecoms companies. You have to be happy with who you choose to install and maintain your telephone systems, as this is usually a long term partnership.Business_Phone_Companies_Install

We are an independent Samsung Telecoms Dealer holding Platinum status which means to our customer base that we have the necessary equipment in stock – so that if a fault is reported we can get the problem fixed as soon as possible. We are not reliant on ordering the parts from external sources.

Business_Phone_Companies_supportWith the bigger business phone companies, if you have any issues, it is usual that you will passed around various departments and to several different members of staff which you causes frustration! We try our utmost to keep you familiar with one of our team who will liaise with you and manage your account .

We even do our best to send the same engineers to designated sites where feasible as they remember all about your phone system.

Business_Phone_Companies_plat0800 652 8052 please call us to find out more.Business_Phone_Companies_25_OFF

all telephone

all_telephoneALL TELEPHONE manufacturers claim to make the best handsets – however you find most have the same features on them as standard.

What discriminates one from another?

Probably Value-For-Money!

We think you get that from Samsung’s solutions.
Samsung Telephone Solutions

TelephoneSystemsDirect is a specialist Platinum dealer for Samsung Telecoms and stock all telephone parts for their products – DCS – iDCS – OfficeServ.  That’s because we maintain a large database of customers with Samsung-phone-systems.

We sell all appropriate telephone accessories such as headsets – both wired and wireless.

All telephone system reseller companies do not have the expertise that we have – having had experience in the telecoms world since 1992. Also all telephone dealers do not provide the services that we do – that’s down primarily to the attention to detail.

all_telephone_platWhen planning your install we ensure that our in-house trainers are available to train all telephone users of the client if required. We take pride in all telephone sales small or big as you will see when you use our website.

If you would like to talk to a member of staff about any or all telephone queries then dial 0800 652 8052

Do you need to program Samsung phones?

For_OfficeServFor OfficeServ maintenance, we offer fantastic response times.

Our Engineers travel nationwide throughout the United Kingdom (except Northern Ireland).

For OfficeServ servicing, our support contracts are cost effective and affordable, providing your organisation with a reliable service should you suffer a system breakdown

For OfficeServ equipment, please browse our website.   All items of OfficeServ kit are stocked and available and we discount all OfficeServ cards and modules by
25% off the recommended retail price (RRP)
All stock is despatched for next working day delivery using our premium courier service.

For OfficeServ installation, our fully trained Engineering team can install any OfficeServ systems at reasonable costs.

OfficeServ training, our trainers can visit for half day sessions offering assistance on how to use all aspects of your OfficeServ PABX.


For OfficeServ manuals, you can download them from our website. Available in pdf format.

For OfficeServ sales, our sales-advisors can be contacted Monday to Friday from 9am to 5.30pm.
Please contact us on  0800 652 8052 for more information.


DCS Programming for your telephone system

What_is_Samsung_OfficeServ_ManagerThe Samsung OfficeServ Manager is a software application designed by Samsung, the Korean Manufacturer specifically for the OfficeServ range of telephone systems. The Samsung Officeserv Manager is the main configuration tool for the Samsung OfficeServ and is compatible with the OfficeServ 7100, the OfficeServ 7200, the OfficeServ 7400 and the recently launched OfficeServ 7030.

The Samsung OfficeServ Manager comes in two programming modes, supervisor and administration. The supervisory Samsung OfficeServ Manager is for more advanced users who are capable of making advanced changes giving them complete management of their OfficeServ PABX. The Samsung OfficeServ Manager admin option allows individuals to make basic amendments to their OfficeServ telephony solution such as extension name and speed dial alterations.

The main benefit of the Samsung OfficeServ Manager is the fact that it gives you the ability to manage your OfficeServ. The Samsung OfficeServ Manager is supplied free of charge and can be downloaded directly onto your PC using LAN (Local Area Network). The Samsung OfficeServ Manager was utilised with the older OfficeServ PABXs, but has now been replaced by the OfficeServ IT tool. This Samsung OfficeServ Manager is again provided with your OfficeServ purchase.

If you would like to speak to one of our experienced Sales Advisors regarding your Samsung OfficeServ Manager then please feel free to contact us on 0800 652 8052.

iDCS 100 programming couldn’t be easier

iDCS_100_programming_couldnt_be_easierIf you require your iDCS 100 programming, then you have definitely come to the right site.

Telephone Systems Direct, the number one iDCS 200 ecommerce store, employs a fantastic team of Engineers who are all fully qualified and competent when it comes to iDCS 100 programming.  iDCS_100_programming_couldnt_be_easier.pdf

Our Engineers travel nationwide, covering the length and breadth of the United Kingdom providing iDCS 100 programming to any Organisation.
Programming the iDCS 100 The iDCS 100 is the name of a phone system developed by the Korean Manufacturer, Samsung.

Athough the iDCS 100 is discontinued and no longer manufactured, we still offer full support to the iDCS 100 PABX. Any programming requirement can be catered for, whether it be simple iDCS 100 programming such as extension name changes, or speed dial entries. More extreme iDCS 100 programming can also be provided such as call forwarding to mobiles or the more complex initial iDCS 100 programming.

To arrange for an Engineering visit, please contact one of our experienced Sales Advisors on 0800 652 8052. They will be able to provide a quotation for your iDCS 100 programming and then book and plan the detailed programming visits.