telecoms services

telecoms_servicesThe telecoms services from Telephone-Systems-Direct should impress you.  Our telecoms services include, cabling (CW1308-CAT5-CAT6), PBX installation or re-siting, training, maintenance, call cost reviews, wireless surveys as well as consultation.  Our telecoms services are mostly aimed at any of Samsung’s older telephone models (DCS, iDCS and OfficeServ100/500), and especially the award winning OfficeServ7000 voip-enabled phone systems (“What to Buy for Business” magazine) plus cost-effective trunk and broadband services.  telecoms_services.pdf

Contact our team of telecoms services advisors on 0800 652 8052 where we’ll be able to chat about your telephony requirements with you.  If you’re contemplating a pure-IP implementation we’ll identify the many cons of VoIP and how to overcome them. We will also offer you alternative line rentals and calling tariffs in our telecoms services.

With Voice-over-IP solutions if you ignore the terms “layer 3â€, “QOS†and “Bottleneck†it is inevitable that you’ll be disappointed with the outcome of implementing V-O-I-P telecoms services for your business.  With any telecoms services technology you want a reliable service from the first day and not to be chasing your supplier every week requesting engineers – it’s not good for you – or them.

As a holder of the SME Reseller of the Year trophy and Platinum accredited Samsung reseller, you can be assured that the telecoms services we provide to you are first-rate. 

0800 652 8052 for your telecoms services.

telecommunications components

telecommunications_componentsAt TelephoneSystemsDirect we have a plethora of telecommunications components to support the thousands of telephone systems we have under maintenance cover throughout the UK.

These telecommunications components vary between common or garden line surge arrestors to a dual ISDN Primary Rate module for an OfficeServ7400.

Our telecommunications components are readily available to keep DCS, DCS-Compact, DCS-Compact-II, DCS-ViP, DCS408, DCS816, iDCS100, iDCS500, OfficeServ100, OfficeServ500, OfficeServ7030, OfficeServ7100 and OfficeServ7200 in good health.  telecommunications_components.pdf

Being a Samsung Platinum reseller we have a duty to arrive on site with the correct telecommunications components to hand on our first visit to minimise downtime and inconvenience to our customers when the inevitable fault develops.

Having held the SME Reseller of the Year trophy we know that our clients appreciate the way we do business – we can do it for you too!

Need more information on our telecommunications components?  Then please feel free to dial 0800 652 8052 where our experienced team will do everything possible to help you.

telecommunications service

telecommunications_serviceTaking out a telecommunications service contract is a sensible decision to protect the capital investment you’ve taken for your communications.  The telecommunications service is an insurance policy that akin to the house insurances we take out and hope we never have to use .  In the event that we come to rely on it we’re more than happy it’s in place.

At Telephone Systems Direct our telecommunications service services are second-to-none. 

With Samsung Platinum partner status it assures you that our maintenance stocks are up to scratch so that when you inevitably do report a fault, we’ll be able to turn up on the first visit with the right spares so the problem is fixed then and there.  Hopefully none of this “I’ll have to order one and revisit tomorrowâ€â€¦..OK it might happen, but in 99.9% of our experience that really is what we achieve.

Telecommunications service has to be tailored to meet your needs so that if there is some of the installation you do not wish to have supported, then we’ll discuss that with you and reduce your premium proportionately if we agree that it is appropriate to leave it out of the coverage.  We appreciate in hard times these decisions have to be made!

So if you are searching for the best telecommunications service for a DCS, iDCS or OfficeServ then a call to 0800 652 8052 will connect you with the telecommunications service experts.  telecommunications_service.pdf

telecommunications services

telecommunications_services_aTaking out telecommunications services contracts are business decisions to protect the capital investment you’ve taken for your communications.  A telecommunications services contract is an insurance policy that just like the house insurances we pay for and hope we never have to use.  In the circumstances where we do come to rely on it we’re more than happy we took the right decision.

At Telephone Systems Direct our telecommunications services are second-to-none. 

Samsung’s Platinum partner status assures you that our maintenance spares levels are correct so that when you inevitably call to report a fault, we’ll be able to arrive with the appropriate parts on the first visit so the problem is fixed then and there.  None of this “we’ll have to order the part and revisit soonâ€â€¦..OK it might happen, but in 99.9% of our experience this is what we actually achieve.

telecommunications_servicesTelecommunications services have to be tailored to meet your demands so that if there are some of the phones or specific modules you do not wish to have supported, then we’ll discuss that with you and reduce your bill proportionately provided that we agree that it is sensible to omit them from coverage.  We appreciate in hard times these tough choices have to be made!  We’re willing to listen!

So if you are looking for telecommunications services for a DCS, iDCS or OfficeServ then a dialing 0800 652 8052 will connect you with the best telecommunications services experts.  telecommunications_services.pdf

telecommunication service

telecommunication_serviceFor business telecommunication service the number to ring is 0800 652 8052.  This connects you to TelephoneSystemsDirect Samsung Platinum Partners and SME Reseller of the Year trophy holders assuring you of telecommunication service that is second-to-none.

Our telecommunication service spans from a comprehensive structured cabling solution to the wiring of a solitary outlet; from a national network of VoIP-connected voice servers to a small office telephone installation.

Our telecommunication service solutions aren’t purely the supply and maintenance of DCS, iDCS or OfficeServ systems.  They also include advice on the choice of trunk lines and the correct selection of tariff charges that keep your running costs to a minimum while giving you a single point of contact for all telecommunication service problems.  No more do you have the problem of the system maintainer pointing at the line supplier, and vice-versa.  We’ll sort it all out.

We provide a telecommunication service for all the obsolete models like DCS-Compact and Compact-II, DCS816, DCS408, DCS-ViP, iDCS100 and iDCS500 as well as the more current OfficeServ7000.  telecommunication_service.pdf

Call us on 0800 652 8052 to find out more about our telecommunication service capabilities.

telecom test equipment

telecom_test_equipmentAn analogue test BUTT or ISDN test phone is probably the most important telecom test equipment in an engineer’s toolbox. The telecom test equipment can either represent the circuit or conversely the telecom system connected.

So when you ring up to tell us that you have no lines our technician will visit your premises and will disconnect your PABX or key-system, connect the telecom test equipment and establish if each line is present.  He can alternatively plug the telecom test equipment into one of the ports on the PBX to simulate an incoming call or recognise someone dialling out.  telecom_test_equipment.pdf

Once they have established whether the problem lies with the network operator or on your site then the real investigation can begin and responsibility assigned.

At Telephone Systems Direct we always ensure that the engineer is carrying telecom test equipment when these typical problems arise.

telecom_test_equipment_aSo you can expect a Samsung Platinum service when we are called out to you as we have held this accreditation since 2002.

Should you want to know more about telecom test equipment please contact us on 0800 652 8052.

office telecommunication service

For an office telecommunication service look no further than TelephoneSystemsDirect.  The best office telecommunication service is available from us on 0800 652 8052.

office_telecommunication_serviceWhy Telephone Systems Direct for office telecommunication service, you ask?  Because we have a comprehensive umbrella of office telecommunication service products:

Consultation:  we’ll chat about your phone service and offer pertinent advice   office_telecommunication_service.pdf
Cabling:  CW1308 wiring and CAT5e/6 structured cable systems
Installation:  DCS, iDCS and OfficeServ (and re-siting / relocation)
Programming: skilled telecom technicians will expertly set up your programme
Lines:  order your ISDN, SIP and Broadband circuits at lower rates
Wireless Surveys:  before considering DECT or Wi-Fi we’ll identify which is right
Training:  our trainers will train administrators and users on your site
Maintenance: personalised support agreements for any Samsung installation
Telecom bill reviews:  call tariffs to match YOUR calling profile to reduce your bills
Financing:  if you need help to finance a new system we can assist with 3 or 5 year leasing

So as you see our office telecommunication service portfolio should meet your needs.
0800 652 8052 for office telecommunication service and solutions.

DCS programming

For skilled dcs programming dial 0800 652 8052.  The TelephoneSystemsDirect dcs programming technicians know their stuff so understand that if you perform some dcs programming on a feature there could well to be an impact elsewhere that an untrained person wouldn’t appreciate and therefore problems can be avoided.    DCS_programming.pdf

DCS_programmingHowever, customers are provided with a dcs programming tool that provides a user PC interface to enable simple changes to be effected.  Any change other than this should be performed by a specialist!

Our dcs programming can be made remotely in some instances if you’ve a modem connected (DCS systems) or you allow us through your firewall on IP-connected platforms like OfficeServ.

Telephone Systems Direct prides itself on its telecoms solutions and prior to the physical installation of a new OfficeServ7000 series we’ll be arranging a dcs programming meeting where we’ll identify each extension’s features, incoming trunk call delivery destinations, voicemail messages, etc.

We’re Samsung Platinum accredited and an SME Reseller of the Year trophy holder so we think you can be assured of quality in all our dcs programming and support activities.

DCS help

DCS_helpFor dcs help 0800 652 8052 is the number to ring.

For dcs help TelephoneSystemsDirect are the team to deal with.  Our technicians have been servicing dcs for more years than they care to remember.

For dcs help with user, operator or administrator training we are great!  We even supply our trainer services to other dealerships, that’s how good we are!  DCS_help.pdf

For dcs help supporting your ageing telephone system we have the spares for DCS, DCS-Compact I and II, DCS408, DCS816 and DCS-ViP plus iDCS100 and iDCS500.

Need dcs help to expand your configuration?  We can easily provide cabling installation and the extension, trunk modules and handsets that you’ll require.

Telephone-Systems-Direct is a Samsung Platinum Business Partner and has been installing dcs systems since 1992.  Our customers recently voted for us resulting in the SME Reseller of the Year trophy being presented to our MD and owner Tony Raynor.  These two accreditations assures you that for dcs help there’s no better company to contact.

Buy Used Telecom

buy_used_telecomWhen you buy used telecom equipment you’ll need someone to install it for you so that you do obtain the best usage out of it.  If you do buy used telecom keysystems and intend installing it yourself then you’ll have to spend hours reading through the manuals, and that’s if they’re available.  buy_used_telecom.pdf

It really is cheaper in the long run when you buy used telecom systems to use professional installers as it’ll save your time, and it will result in a faster and beneficial installation.

So for any DCS, DCS-Compact or Compact-II, DCS816, iDCS100 or iDCS500 you might come across in the second hand market, give TelephoneSystemsDirect a ring before you commit to buy used telecom bits.  We have the spares for those telephony platforms so you’ll get the most out of them.

So before you buy used telecom parts dial 0800 652 8052 where we’ll offer you some guidance, wherever you are in the UK.