The applications in computer telephony have transformed the way we do business.Â In the early days of computer telephony youâ€™d probably expect to be able to screen-pop your companyâ€™s database record when receiving a call from that customer.Â computer_telephony.pdf
Nowadays computer telephony has moved on in leaps and bounds.Â Now you can route callers who have outstanding debts with your company to the finance department first before they are transferred to the technical team for technology support.
At TelephoneSystemsDirect we have a whole host of computer telephony packages: ip softphone, OfficeServ-Operator, OfficeServ-ACD, OfficeServ-IVR, OfficeServ-Contact Centre, OfficeServ-Communicator, OfficeServ-Call-Reportingâ€¦. so we believe youâ€™ll certainly agree that the OfficeServ7000 series of computer telephony systems are contenders for your short list.Â Â
Weâ€™re a Platinum accredited Samsung Business Partner and SME Reseller of the Year trophy holder so you are assured of the best supporting services for your computer telephony solutions.
To learn more about our computer telephony products and our capabilities please dial 0800 652 8052 where weâ€™ll tell you more about our 25% discounts on OfficeServ.