isdn test phone

isdn test phone

An ISDN test phone is probably the most important tool in an engineer’s toolbox.
The ISDN test phone can either represent the ISDN circuit or conversely the ISDN phone or telephony system connected.

So when you ring up to advise that you have no ISDN lines our technician will visit your premises and will disconnect your PABX or key-system, connect the ISDN test phone and establish if the ISDN is present.  He can alternatively plug the ISDN test phone into one of the ISDN ports on the PBX to simulate an incoming call or recognise someone dialling out.

Once they have established whether the problem lies with the network operator or on your site then the real investigation can begin and responsibility assigned.

At Telephone Systems Direct we always ensure that the engineer is carrying an ISDN test phone when these typical problems arise.

So you can expect a Samsung Platinum service when we are called out to youas we have held this accreditation since 2002.

Should you want to know more about the ISDN test phone please contact us on 0800 652 8052.