ivr service

Interactive-Voice-Response – that’s what ivr stands for in ivr service?    Translated that means the ability of a telecommunications product to be able to route calls by detecting voice and/or touch-tone keypad tones routing the callers to their chosen destinations or presenting audible information to them.

ivr_serviceTelephone Systems Direct can provide the ivr service and solutions for you utilising the award winning OfficeServ7000 series of voip enabled switches.  Need to know more about the OfficeServ7030, OfficeServ7100, OfficeServ7200 or OfficeServ7400?  They can all have ivr service applications bolted on with one of the many software packages (such as OfficeServ-IP-UMS) that has led these systems to be recognised as GOOD VALUE by “What to Buy for Business” magazine.  ivr_service.pdf

Every ivr service requires careful consideration as to whether it is really appropriate to your style of business.  Ever dialled the power utilities and got fed up with messages?  Think carefully how you utilise  an ivr service.  You need to connect your caller to humans quickly and efficiently for them to be acceptable and effective.
As TelephoneSystemsDirect is a Samsung Platinum Partner and past SME Reseller of the Year this should assure you that our ivr service will exceed your expectations.

Please contact us on 0800 652 8052 to discuss your requirements  for an ivr service.

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