Interactive-Voice-Response. Thatâ€™s what ivr stands for in ivr services?Â Â Â It means the ability of a telecommunications product to be able to route a call by detecting voice and/or touch-tone keypad tones routing the caller to their chosen destination or presenting audible information to them.
Telephone Systems Direct can provide ivr services and solutions for you utilising the award winning OfficeServ7000 series of voip enabled switches.Â Need to know more about the OfficeServ7030, OfficeServ7100, OfficeServ7200 or OfficeServ7400?Â They can all have ivr services bolted on with one of the many software applications (such as OfficeServ-IP-UMS) that has led these systems to be recognised as GOOD VALUE by “What to Buy for Business” magazine.Â ivr_services.pdf
The ivr services require careful consideration as to whether they are really appropriate to your style of business.Â Ever rung the power utilities and got fed up with messages?Â Think carefully how you utilise ivr services.Â You need to connect your callers to humans quickly and efficiently for them to be effective.
As TelephoneSystemsDirect is a Samsung Platinum Partner and past SME Reseller of the Year this should assure you that our ivr services will exceed your expectations.
Please contact us on 0800 652 8052 to discuss your ivr services and requirements.