ivr software

What does ivr stand for in ivr software?  Interactive-Voice-Response.  It really means the ability of a telecommunications product to be able to route a call by detecting voice and/or touch-tone keypad tones routing the caller to an appropriate destination or presenting audible information to them.

ivr_softwareAs Wikipedia puts it: “It has become common in industries that have recently entered the telecom-industry to refer to an Automated Attendant as ivr software The terms AutomatedAttendant and IVR are distinct and mean different things to traditional telecom professionals, whereas emerging telephony and VoIP-professionals often use the term IVR SOFTWARE as a catch-all to signify any kind of telephony-menu, even a basic automated-attendant.â€Â  ivr_software.pdf

Telephone Systems Direct can provide ivr software solutions for you utilising the award winning OfficeServ 7000 series of voip enabled switches.  Need to know more about the OfficeServ7030, OfficeServ7100, OfficeServ7200 or OfficeServ7400?  They can all have ivr software bolted on with one of the many software applications (such as OfficeServ-IP-UMS) that has led these systems to be recognised as GOOD VALUE by “What to Buy for Business” magazine.

Please contact us on 0800 652 8052 to discuss your ivr software requirements.

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