ivr systems

What does ivr stand for in ivr systems?  Interactive-Voice-Response.  It really means the ability of a telecommunications product to be able to route a call by detecting voice and/or touch-tone keypad tones to present audible information to the caller or routing them to an appropriate destination.

ivr_systemsAs Wikipedia puts it: “It has become common in industries that have recently entered the telecom-industry to refer to an Automated Attendant as ivr systems. The terms AutomatedAttendant and IVR are distinct and mean different things to traditional telecom professionals, whereas emerging telephony and VoIP-professionals often use the term IVR SYSTEMS as a catch-all to signify any kind of telephony-menu, even a basic automated-attendant.â€

Telephone Systems Direct can provide a ivr systems solutions for you utilising the award winning OfficeServ7000 series of voip enabled switches.  Need to know more about the OfficeServ7030, OfficeServ7100, OfficeServ7200 or OfficeServ7400?  They can all be classified as ivr systems by bolting on one of the many software applications that has led these systems to be recognised as GOOD VALUE by What to Buy for Business” magazine.  ivr_systems.pdf

Please contact us on 0800 652 8052 to discuss your ivr systems requirements.

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