The Samsung Call Management Software is an essential business tool that you should include when considering any communications solution.
The management call software package â€œCall Reporting â€œgives you a complete record of all your inbound and outbound calls. It lists Date, Time, Duration and Destination or Caller ID. The management call software search engine is simple to use and quickly identifies all the sessions to or from a particular number.
Contact Centre pushes your management call software further by giving you an Automated Call Distribution facility over and above the generic UCD programming. Adding Voice Recording to your management call software enhances your capabilities enormously. Now you can email clients with legally accepted copies of conversations when there is any confusion as to what was said or agreed at any time.Â management_call_software.pdf
At Telephone Systems Direct we utilise management call software applications in our day-to-day operations. When you call us weâ€™ll be pleased to send you a recording of the conversation or more information on management call software application solutions. Alternatively to ringing us on 0800 652 8052, you can also drop us a line to the e-mail address at the foot of the page.