Add-ons for your phone systems will be discounted on an ongoing basis. As your company expands or adds functionality you will not be paying the retail prices that comms suppliers usually charge. Most components attract the same 25%. Discounts on call recording software are at 15% due to slimmer margins.
Your phone systems installation can be anywhere in the UK excluding NI. The largest number of our telephone system deployments are installed in London and the South East but we do have installations in The Channel Islands, Isle of Wight and the Isle of Man. Your telecoms engineer will actually be deployed from our Northern base. It is our national coverage that means our telecommunications engineers are never too far away for those future moves and changes.
Your phone systems maintenance and support agreement is directly with us. You can rest easy in knowing that we have been maintaining Samsung phone systems since 1992. We won Samsung Platinum Maintainer status in 2002. All parts are physically held in stock to guarantee you a speedier response in the event of a failure.
Cat5e structured cabling networks are implemented by our own data cable installers. You will know that your network is implemented to the correct standards. Containment, where appropriate, is included at a fixed rate per point.
Your solution for calls and line rental will save your organisation and give you England based staff for any billing enquiries. Your enquiry is answered by human beings rather than an automated attendant, so you won’t be stuck in a call queuing system. Collectively, our customers spend millions of pounds a year so we have the leverage to get things done quickly for even the smallest of businesses.
Your leased lines for data, VoIP and MPLS can be booked via ourselves. This keeps your management time to a minimum and gives you one place to contact when reporting faults or increasing capacity.
Phone system training for users and administrator is headed up by the MD’s wife. Your trainer will be experienced and Samsung qualified as well as boasting much experience whilst performing work for other Samsung installers.