repair phone line
Services to repair phone line faults depend on whether the phone line is an exchange line or an extension and who is actually responsible for the phone line.
Exchange Line:Â If your provider is BT then you should report the problem on 151 for residential customers or 154 for business lines. They will arrange the repair phone line engineer as the investigation may be necessary within their network rather than at your premises.
Extension: Problems for businesses usually revolve around desk phones and internal wiring. Here the repair phone line technician is ordered by phoning your maintainer where you have a maintenance contract in place or shopping round when you haven’t to a communications company that are trained on the make of your PABX. They’ll get someone to you as soon as they can, but the visit might be chargeable dependant on if the resolution is outside the terms of your agreement.
If you need an urgent repair phone line service for a Samsung DCS, iDCS or OfficeServ system the TelephoneSystemsDirect can be contacted on 0800 652 8052 as we deal with each repair phone line fault across the length and breadth of the UK.
