Autoattendant comes as a complete package in the Samsung OfficeServ Voice-Mail range no matter how many extensions that you have on your telephone system. Autoattendant is the basically the Automated voice that kicks in when phoning a number with this installed. Autoattendant has multi level options for instance press 1 for sales, 2 for accounts, 3 for marketing or hold for an operator.Â AutoAttendant phone systems
This can save can organisations money as it cuts out the need to employ a dedicated receptionist and directs the traffic to the right department. Autoattendant gives comfort messages too, so if all staff are busy it will inform the caller so that they are not hearing an engaged tone or constant ringing until time out could happen, although everybody would like to speak to a person immediately, in some industries this is totally unrealistic , in such circumstances Autoattendant is the best option.