But STOP â€¦. Before you jump into adding this functionality to your equipment you should be aware of what is current and which technologies are approaching that will make this all seem a little old hat. There are basically three options here:
External Mobex Boxes (Historic Solutions)
These were evolved to allow aging hardware to connect cellphones. They are operated via analogue line ports and contain one or more SIM cards so that when a roaming user was needed to be contacted the costings were incorporated into a bundled cellular package.
Inbuilt Mobex Working (Current Solution)
As above but no need to buy the add-on boxes unless youâ€™re chasing the bundling thing. No capital expenditure but a pay-as-you-go approach to the outgoing-calls.
Full Mobility Integration (Launch is Imminent)
The latest Samsung Galaxy III handsets include software that makes them Wi-Fi VoIP terminals of the OfficeServ series. If you are within range of an internet access point (whether out and about, at home or in the office) you are linked.
What is a MOBEX service? We provide you with a two or four S-I-M pack which will serve eight or sixteen users. Additional licences can be added later. The SIMs are interconnected through trunk circuits to your in-house OfficeServ7000 voice platform (for example). When your desk phone has rung for the pre-programmed time, your MOBILE will then ring (after any network delay) so you can answer.
Once connected you are able to place the conversation on hold, speak to another member of staff by dialling their extension number, then either continue your dialogue or transfer them, just as you would have if you were at your workstation.
For the organisation with a widely dispersed workforce MOBEX can resolve many problems and reduce costs.
Please chat to an advisor at Telephone Systems Direct on 0800 652 8052 to find out the varied benefits that Samsungâ€™s Mobex application can give your to company.