telecom operator

Today’s telecom operator is more likely to be an auto attendant. This comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for a dedicated AA card within the system.  telecom operator.pdf

An automated telecom operator offers multi-level menus such as ‘press 1 for accounts, 2 for marketing, 3 for sales etc.

For organisations who actually want the personal touch of a human telecom operator then OfficeServ7000 has all the kit you require: either a terminal with loads of buttons representing the extensions, or a PC-based telecom operator console. You choose!

Although everybody would like to speak to a receptionist, in lots of businesses this just is not possible 100% of the time so an Auto-Attendant becomes and obvious back-up choice.

Auto telecom operator gives comfort messaging to inbound calls. If a caller is waiting to be answered we can program the pseudo telecom operator to say (for instance) ‘all our operators are busy, please hold’ this can then kick in if a timer is set-up at measured intervals.

Dial 0800 652 8052: we are here to answer all of your questions about telecom operator services.