Todayâ€™s telecom operator is more likely to be an auto attendant. This comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for a dedicated AA card within the system.Â telecom operator.pdf
An automated telecom operator offers multi-level menus such as â€˜press 1 for accounts, 2 for marketing, 3 for sales etc.
For organisations who actually want the personal touch of a human telecom operator then OfficeServ7000 has all the kit you require: either a terminal with loads of buttons representing the extensions, or a PC-based telecom operator console. You choose!
Although everybody would like to speak to a receptionist, in lots of businesses this just is not possible 100% of the time so an Auto-Attendant becomes and obvious back-up choice.
Auto telecom operator gives comfort messaging to inbound calls. If a caller is waiting to be answered we can program the pseudo telecom operator to say (for instance) â€˜all our operators are busy, please holdâ€™ this can then kick in if a timer is set-up at measured intervals.
Dial 0800 652 8052: we are here to answer all of your questions about telecom operator services.