telecom operator

telecom_operatorToday’s telecom operator is more likely to be an auto attendant. This comes as part and parcel of the Samsung Telecoms Voice Mail package meaning that there is no longer a need for a dedicated AA card within the system.  telecom operator.pdf

An automated telecom operator offers multi-level menus such as ‘press 1 for accounts, 2 for marketing, 3 for sales etc.

For organisations who actually want the personal touch of a human telecom operator then OfficeServ7000 has all the kit you require: either a terminal with loads of buttons representing the extensions, or a PC-based telecom operator console. You choose!

Although everybody would like to speak to a receptionist, in lots of businesses this just is not possible 100% of the time so an Auto-Attendant becomes and obvious back-up choice.

Auto telecom operator gives comfort messaging to inbound calls. If a caller is waiting to be answered we can program the pseudo telecom operator to say (for instance) ‘all our operators are busy, please hold’ this can then kick in if a timer is set-up at measured intervals.

Dial 0800 652 8052: we are here to answer all of your questions about telecom operator services.

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