Todayâ€™s telecommunications operator is more than likely to be an auto attendant application. This comes as part-and-parcel of the Samsungâ€™s Voice Mail package meaning that there is no longer any need for a separate and dedicated AA card within the system.Â telecommunications_operator.pdf
An automated telecommunications operator provides multi-level menus â€“ for example: â€˜press 1 for accountsâ€™, â€˜2 for marketingâ€™, â€˜3 for salesâ€™, etc.
For businesses who actually want the personal greeting of a human telecommunications operator then OfficeServ7000 has a selection of terminals: either a telephone with loads of buttons representing the extensions, or a PC-based telecommunications operator console. Your choice!
Most callers would like to speak to a receptionist – in lots of situations this is just not possible 100% of the time, so an Auto-Attendant becomes an obvious back-up position.
Auto telecommunications operator gives comforting messages to inbound clients. If a caller is waiting for an answer we can programme the pseudo telecommunications operator to say (e.g.) â€˜all operators are busy; please holdâ€™. This message can be delivered at measured intervals.
Dial 0800 652 8052 where TelephoneSystemsDirect can provide solutions forÂ all of your questions about telecommunications operator services.