telecommunications operator

telecommunications_operatorToday’s telecommunications operator is more than likely to be an auto attendant application. This comes as part-and-parcel of the Samsung’s Voice Mail package meaning that there is no longer any need for a separate and dedicated AA card within the system.  telecommunications_operator.pdf

An automated telecommunications operator provides multi-level menus – for example: ‘press 1 for accounts’, ‘2 for marketing’, ‘3 for sales’, etc.

For businesses who actually want the personal greeting of a human telecommunications operator then OfficeServ7000 has a selection of terminals: either a telephone with loads of buttons representing the extensions, or a PC-based telecommunications operator console. Your choice!

Most callers would like to speak to a receptionist – in lots of situations this is just not possible 100% of the time, so an Auto-Attendant becomes an obvious back-up position.

Auto telecommunications operator gives comforting messages to inbound clients. If a caller is waiting for an answer we can programme the pseudo telecommunications operator to say (e.g.) ‘all operators are busy; please hold’. This message can be delivered at measured intervals.

Dial 0800 652 8052 where TelephoneSystemsDirect can provide solutions for  all of your questions about telecommunications operator services.

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