telecoms operators


telecoms_operatorsToday’s telecoms operators are more than likely to be represented by auto attendant applications on your phone system.

For organisations who actually want the personal touch of human telecoms operators then
OfficeServ-7000 has all the functionality you require:  either a PC-based telecom operators’ console or a terminal with loads of buttons representing the extensions. You choose! 

telecoms_operators.pdf

The Samsung Voicemail SVMi application means that there is no longer a need for a dedicated AA card. Automated telecoms operators offer multi-level announcements such as ‘press 1 for sales’,
‘2 for marketing’, ‘3 for deliveries’, etc. – for all callers, simultaneously.

Although people would prefer to speak to the receptionist, in lots of situations this just isn’t practical all of the time (lunch breaks, peak periods, out of office hours). So here an Auto-Attendant becomes an obvious choice.

Auto telecoms operators provide assurance messaging to inbound clients. Should the caller be waiting to be answered, the pseudo telecoms operators can be set to say (for instance) ‘all our operators are busy at present, please hold’. This can be repeated at regular intervals until some of the telecoms operators are free.

Dial 0800 652 8052 where we can answer all of your questions about solutions for telecoms operators.

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