telephone answering services

Adding a telephone billing system application to any OfficeServ7000 implementation is a matter of simplicity.  If you’re in an Enterprise or WorkSpace Business Centre providing costings for telephone calls to your tenants is simple with the telephone billing system – OfficeServ-Contact-Centre. 

Samsung OfficeServ Call Reporting has been designed to offer organisations of any size the ability to maximise the use of staff, telephony and IT resources. Using historical statistics, extension, groups, DDI and trunk activity can be analysed to assess traffic and users efficiency, so that you can:

  • Verify costs, including multiple carriers
  • Calculate call handling capacity and traffic-flows
  • Manage staffing levels to meet fluctuations in demand
  • Create concise telephone billing system information for cost centres, extensions, clients and campaigns
  • Develop automated or on-demand reports in standardised Excel, Word, HTML and email formats.


At TelephoneSystemsDirect we specialise in implementing telephone billing system solutions and training you in how to get the most out of them.

0800 652 8052 for telephone billing system quotations or to chat to an advisor.

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