telephone call forwarding service


telephone_call_forwarding_serviceThere are a variety of ways a telephone call forwarding service can be achieved on Samsung’s DCS, iDCS and OfficeServ TDM or IP business telephone systems.  telephone_call_forwarding_service.pdf

  • telephone call forwarding service ALL:
    you’ll probably need this mode when you are on leave to divert all callers to your voicemail.
  • telephone call forwarding service BUSY:
    when you’re already in a conversation your extension can be programmed to call forward to a colleague, your mailbox, or if you’re fortunate – your secretary!
  • telephone call forwarding service NO ANSWER:
    in this case your calls can be delivered as in the previous scenario, or you could have them sent to your DECT handset.
  • telephone call forwarding service BUSY-or-NO-ANSWER:
    here the two destinations have to have to be identical otherwise confusion will occur.
  • telephone call forwarding service EXTERNAL:
    this is for when you’re out of the office, so perhaps it’s to your mobile or your home phone number.

To set up any of these telephone call forwarding service modes refer to your user guide, speak to your administrator, or make use of the EasySet application.

0800 652 8052 connects you to the Telephone Systems Direct team where you can gain assistance or order a training session on a telephone call forwarding service.

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