VoIP Disclaimer & Warning
Although VoIP communications across controlled networks are usually high quality it must always be remembered that when these call pass over the internet quality is NOT GUARANTEED.
â€œThe internet does not yet support prioritisation of VoIP telephone callsâ€Â (see the link below on Quality of Service)
Voice calls have to contend with all the other internet traffic and we know how slow that can be at times.
Voice calls have to happen in real time so if the links your call is using have high traffic, it is likely to be slowed down, or parts of the speech lost.
Quality of calls across the internet CANNOT be guaranteed.
We therefore recommend that VoIP calls only take place between colleagues or in informal situations.
We do not recommend making business calls to clients via the internet.