training voip

Our technicians received training voip networking services professional certification from the well-respected Learning Tree organisation.

This training voip course was a mandatory requirement by Samsung Electronics UK before they would permit any of their resellers to be trained on the new OfficeServ VoIP platforms and to be able to sell them.  The reason behind training voip engineers is so they fully understand the complexities of networks and the potentials for delaying v-packet transmission, making the conversation protracted and voip being not fit for purpose.  The training voip told them all about the QOS feature implemented in Layer 3 switches that when switched on, holds up data packets and prioritises their voice counterparts.  This allows two way speech in real time.

At TelephoneSystemsDirect each technician has passed their training voip courses as well as Windows Server Platform Skills so that they are totally competent when dealing with CTI or voice-over-IP installations.

If you require more information on training voip matters, please ring us on 0800 652 8052 where a member of the team will help you.