voip calling

voip calling

Everyone is voip calling when they use IP phones or when their offices are connected through the internet.  What a lot of people don’t appreciate when voip calling is that although their calls to other extensions are very good quality, frequently those going to home-workers or a linked office never seem quite as clear.  Why?

The technology of voip calling mixes packets of data representing voice with those containing web page text, or video clips.  All these parcels are similar to cars, lorries and busses vying to travel as fast as they can.  And just like motorways and major roads they allow high speeds until the volume of traffic gets too large and then everything slows down, and sometimes stops, until the congestion has eased. 

Our speech needs to reach the other end in real time so that we can have an instant conversation.  So when voip calling hits the slow lanes of the highways some packages become severely delayed or lost preventing easy conversations.

BT is rolling out its 21st Century Network to improve matters, but at Telephone Systems Direct we think it will be late in 2011 before everyone in the UK has access to really efficient voip calling outside their place of work.

For more discussions on voip calling please get in touch with us on 0800 652 8052 where we can tell you more about our OfficeServ voip calling products and ourselves.