voip configuration

voip configuration

Setting your voip configuration correctly is paramount.  Your expectations for VoIP conversations will probably be higher than traditional TDM.  Unfortunately they are unlikely to be.  As voip has to contend with other data traffic over your LAN, and even more when it goes into the internet, there is a possibility that packets of voip speech will be delayed or perhaps lost.  This results in broken or unintelligible words.

So ensuring the voip configuration is vital.  What can Telephone Systems Direct do to help?  Well, we’ll sit down with you to discuss exactly what you’re trying to achieve and then tell you it can be done with your existing PABX – if that’s true.  We’ll check that your network is compatible with voip – i.e. it has Layer 3 or 4 switches and routers, and that QOS is turned on.  There will be a recommendation that you have an audit performed that will show potential traffic-bottlenecks that would result in degradation of performance of voip and your ERP & CRM applications.  It gives your IT manager/consultant the chance to change the voip configuration to devote more resources to certain routes thereby alleviating the congestion.

Finally we’ll find out if you need home-worker IP extensions.  These will require static IP addresses for configuring into your firewall.

Our technicians are hot stuff when it comes to voip configuration, so please get in touch today on 0800 652 8052 to chat about your voip configuration.