voip ivr

voip ivr

What does voip ivr stand for?  voip ivr stands for Voice-Over-Internet-Protocol Interactive-Voice-Response.  It really means the ability of a telecommunications product to be able to route a call by detecting voice and/or touch-tone keypad tones to present audible information to the caller or routing them to an appropriate destination.

As Wikipedia puts it: “It has become common in industries that have recently entered the telecom-industry to refer to an Automated Attendant as an IVR. The terms AutomatedAttendant and IVR are distinct and mean different things to traditional telecom professionals, whereas emerging telephony and VoIP-professionals often use the term IVR as a catch-all to signify any kind of telephony-menu, even a basic automated-attendant.”

Telephone Systems Direct can provide a voip ivr solution for you utilising the award winning OfficeServ 7000 series of voip ivr enabled switches.

Please contact us on 0800 652 8052 to discuss your voip ivr requirements.