Your On-Hold technique

There are those dealers who have been formed quite recently and who have not filed accounts at Companies House!  Beware!

Unfortunately there have been a significant number of phone systems clients in the North West who were badly affected when one dealership simply disappeared overnight a few years ago – this phone systems company had totally over-reached themselves with a fleet of salesmen’s cars – all latest BMWs  and prestigious premises– thus setting an image that they couldn’t afford.  Some of the leasing deals they got signed up were not squeaky clean – they included call charges – consequently when they went bust, their customers had their lines cut off by BritishTelecom for non-payment of rental fees.  But fortunately there were well-established phone systems dealers in the area who were able to resolve most of the problems left behind by this unscrupulous businessman who had been running that enterprise.  This guy did set up another similar operation not long afterwards!

You may have witnessed something analogous to this on consumer advice programmes like “Watch Dogâ€.

phone_systems_004Please do heed these words of warning – those traders who have been well-known for over a decade have a client-base that can be relied on to offer testimonials as to the support and products that you hope you’ll be gaining benefit from.

The source of information on this particular subject is the web-check section of the website.  Search for previous business names – if they are recent and frequent it’s a sign of danger – in our humble opinion!

The other benefits of longevity are that these company’s staff have a great deal of knowledge about the technologies involved to keep your telecommunications in a healthy condition.  Contemplate what they have to know:  PSTN, CLI, DDI, DECT, Wi-Fi, VoIP, Windows-Server, BlueTooth, Broadband, ISDN2, ISDN30, SIP, Networking, Firewalls, CAT3, CAT5, CAT5e, CAT6, etc…..

You’ll be pleased to know that we were established in 1992 and have been selling Samsung phone systems and services since then.  We have experienced the advent of voice-over-IP and the applications that utilise the World Wide Web to transform the way in which phone systems can give businesses an edge in their trade with their clientele.

Article 5 focusses on – are they real or just a trading name?

For more information on this or any of the previously published topics – feel free to speak to us on 0800 652 8052.

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